Terms & Conditions

Listings on this website are not an offer to sell goods, rather, they are advertisements to receive offers. All requests and orders are subject to review and acceptance by za-internet GmbH. As all prices are subject to change, your order may not be accepted or we may have to communicate price changes or availability issues to you after you place your order.


This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright of za-internet GmbH. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of za-internet GmbH or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical, technical, or descriptive errors of products herein.


Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. za-internet GmbH reserves the right at any time after receipt of your order to accept or decline your order for any reason. za-internet GmbH reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. All orders placed must obtain pre-approval with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.


In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, za-internet GmbH shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. za-internet GmbH shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, za-internet GmbH shall immediately issue a credit to your credit card account in the amount of the charge.


za-internet GmbH video products come with a 2-year limited warranty. Every third party product you buy from za-internet GmbH is backed by the product manufacturer's warranty. za-internet GmbH's 2-year limited warranty is a defective exchange policy that provides for either repair or replacement (at our sole discretion) of za-internet GmbH products or merchandise that has been confirmed as defective by either za-internet GmbH or the manufacturer.


Every third party product you buy from za-internet GmbH is backed first by the product manufacturer's warranty. Terms and conditions may vary by product or manufacturer. za-internet GmbH will assist customers whenever possible in gaining satisfaction with product manufacturers. For assistance or to exchange a defective product please call +49 7471 93 01 99 40. Due to licensing and copyright laws, we do not accept returns on software once a package has been opened. Products returned for exchange must be in new condition, original packaging and include all disks, registration cards, packing materials and other accessories and be received within 14 days of the invoice date. We reserve the right to refuse for return or charge a restocking fee for damaged or incomplete returns. No returns will be accepted without an RMA number issued by za-internet GmbH or when the product manufactures or distributors return policies supersede ours.


Bundled items are included while supplies last. Items of similar or greater value may be substituted.


Rebate coupon redemptions are limited to ONE PER ADDRESS only, unless otherwise noted.


There are no other express warranties or conditions respecting the equipment. Implied warranties, if any, are limited to the duration of the express warranty provided herein. Some states do not allow limitations on how long an implied warranty lasts so that the foregoing limitation may not apply to you.


In no event shall za-internet GmbH or any of its subsidiaries or affiliates be liable for any indirect, special, incidental or consequential damages including but not limited to loss of use, loss of data, loss of business or profits. Some localities do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Your order is thoroughly reviewed by our Credit Card Department to ensure that the order is accurate, the payment method is valid, and you are authorized to use this payment method. Once your order has passed the rigorous review by our Credit Card Department, it is sent to our warehouse for shipment.

NOTE - We will not charge your credit card until your order is shipped.

Please note, credit card processing can take up to 3 business days (Depending on the accuracy of the information given to us by the customer.). Further, for security reasons, voice confirmation may be required before we can process your credit card for payment.

If the item(s) on your order are in-stock, we will ship them as soon as possible from our warehouse or from one of our Distribution Warehouses located throughout Germany. If the item(s) on your order are out of stock, they will not be shipped until we have received and processed the backordered inventory in our warehouse.


Total time is based on the amount of time it takes to get payment authorization, order processing, and the transit time from the carrier. This can range from 24 hours to 10 days for in-stock items.


Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground, air or overnight). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order. Should you have any questions or concerns regarding these charges, feel free to email us.

Credit / Debit Card Authorizations

An authorization on a credit or debit card is a hold against your banks credit card spending limit. When the goods are shipped, a charge for the total amount of the order shipped will be sent to your credit card bank. Your bank should release the authorization when the charge is received. A charge is the only time a transfer of funds is completed; an authorization is not a transfer of funds.


If the Customer provides za-internet GmbH with Customer's carrier account number or selects a carrier other than a carrier that regularly ships for za-internet GmbH, title to products and risk of loss or damage during shipment passes from za-internet GmbH to Customer upon shipment from za-internet GmbH's facility. For all other shipments, title to products and risk of loss or damage during shipment passes from za-internet GmbH to Customer upon receipt by Customer. Notwithstanding the foregoing, title to software will remain with the applicable licensor(s) and Customer's rights therein are contained in the license agreement between such licensor(s) and Customer. za-internet GmbH retains a security interest in the products until payment in full is received. Customer will be responsible for all shipping and related charges.


If this transaction involves an export under the German export regulations, the commodities, technology and/or software sold or distributed under these terms and conditions of sale exported from Germany by za-internet GmbH were exported in accordance with such regulations. Diversion, use, export or re-export contrary to German law is prohibited. The commodities, technology and/or software sold or distributed under these terms and conditions of sale may not be exported or re-exported to states and regions or to entities and persons that are ineligible under German law to receive German commodities, technology and/or software. In addition, manufacturers' warranties for exported products may vary or may be null and void for products exported outside Germany.

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