Search found 30 matches

by supportrequest
Mon Jan 18, 2021 2:36 pm
Forum: Support for C-MOR Video Surveillance
Topic: Slow Camera in C-MOR Start Page
Replies: 1
Views: 1834

Slow Camera in C-MOR Start Page

I'm having the following problem:

I call up the C-MOR start page or a camera page and with exactly one camera and always the same, the live stream shows up after a few seconds with a delay. All other live streams are displayed immediately.

What could be causing this problem?
by supportrequest
Fri Jun 07, 2019 5:04 pm
Forum: General Questions about C-MOR Video Surveillance
Topic: License for hardware installation
Replies: 1
Views: 4962

License for hardware installation

I'm searching for the correct license to install C-MOR directly on a server or PC.

I only could find the license to run C-MOR video surveillance as a virtual machine. I want to use the USB stick direct insallation version.

What do I need to order?
by supportrequest
Thu Jan 03, 2019 2:38 pm
Forum: Support for C-MOR Video Surveillance
Topic: Update Service not working
Replies: 1
Views: 2426

Update Service not working

I have installed a new virtual C-MOR 6. I'm trying to install updates, but there are no updates available, even the change log says, there are new updates available. The update looks like this: update-info.png and then I get this error page: update-error.png I'm using the update credentials from the...
by supportrequest
Sun Nov 18, 2018 10:21 am
Forum: Support for C-MOR Video Surveillance
Topic: C-MOR VirtualBox Import not working
Replies: 1
Views: 2548

C-MOR VirtualBox Import not working

Hello, I imported a C-MOR VirtualBox VM by clicking on the File "C-MOR Video Surveillance V5-12.ova". The import worked fine. But once I start the VM I get the error: Result code: NS_ERROR_FAILURE (0x80004005) VirtualBox is not running correctly afterwards. The C-MOR VM shows a red "A...
by supportrequest
Wed Oct 17, 2018 12:00 pm
Forum: Support for C-MOR Video Surveillance
Topic: Foscam C2 not working
Replies: 1
Views: 2569

Foscam C2 not working

I can't get my Foscam C2 camera recording working with C-MOR.

I used the settings of the C1 Camera:
IP camera stream recording Foscam
IP camera stream recording Foscam
ip-camera-foscam-c2-not-working.png (66.97 KiB) Viewed 2569 times
What is wrong?
by supportrequest
Thu Apr 30, 2015 8:49 pm
Forum: Support for C-MOR Video Surveillance
Topic: Performance Issue
Replies: 1
Views: 7267

Performance Issue

Hello C-MOR Support,

I have an issue with the C-MOR performance.

My C-MOR surveillance system runs on a Mac Mini. When I connect to the start screen the fan starts to blow and the load graphic looks like this:
C-MOR high load
C-MOR high load
graph-cpu.pml.png (25.22 KiB) Viewed 7267 times
Is this normal?

Frank
by supportrequest
Wed Apr 29, 2015 5:42 pm
Forum: Support for C-MOR Video Surveillance
Topic: Cannot upgrade C-MOR15
Replies: 1
Views: 5462

Cannot upgrade C-MOR15

Hello, I tried to upgrade the software of a C-MOR15. After switching off all cameras it shows me all the available updates, but then it shows also the text, that all cameras not to be switched of prior starting the update. Also the button to install the update is not available. The System Administra...
by supportrequest
Wed May 07, 2014 6:49 am
Forum: Free NVR on Virtual Machine
Topic: Keyboard stops working during installation
Replies: 1
Views: 5355

Keyboard stops working during installation

I'm trying to install the C-MOR software directly on a Supermicro server. The server has only USB for the keyboard. The C-MOR installation starts from CDROM. The installation menu shows up and I can hit enter to start the installation. Then suddenly the keyboard stops working. Unplugging does not he...
by supportrequest
Mon Aug 20, 2012 12:15 pm
Forum: Support for C-MOR Video Surveillance
Topic: Can´t download recordings
Replies: 0
Views: 9144

Can´t download recordings

I run C-MOR with a couple FCS-5051 cameras. I use the surveillance at day and at night. Only at night time it happens, that recordings are not playing back and my Windows Media Player says the video format is wrong/the video is broken. I've set up an additional user to play back the videos in Mac fo...
by supportrequest
Wed Jun 27, 2012 8:37 am
Forum: Support for C-MOR Video Surveillance
Topic: Email video alarm on Android phone
Replies: 2
Views: 6726

Email video alarm on Android phone

I just updated my C-MOR to use the new mobile pages with the Android compatibility.

Now I can watch videos online, but once I get a video alarm it's not possible to play back the video.

I have set the MP4 format settings for mobile devices for all cameras.

What's wrong?
by supportrequest
Wed Jun 20, 2012 2:03 pm
Forum: Free NVR on Virtual Machine
Topic: Load and network diagrams not updated
Replies: 1
Views: 6084

Load and network diagrams not updated

On my new installed C-MOR VM are the load and network diagrams not updated. I tried to reboot. What could cause this?
by supportrequest
Tue Feb 07, 2012 2:21 pm
Forum: Support for C-MOR Video Surveillance
Topic: Maximum disk size
Replies: 1
Views: 5937

Maximum disk size

What is the maximum size I can use for the C-MOR virtual machine version? Is there a limit?
by supportrequest
Fri Jan 27, 2012 4:04 pm
Forum: Support for C-MOR Video Surveillance
Topic: I can't select videos!
Replies: 1
Views: 5592

I can't select videos!

I'm online on my C-MOR on the camera view, http://10.100.100.18/en/show-movies.pml ... =2&ujava=0

I'm trying to select recordings on the left Recording Selection menu, but it offers me only the years 2005-2009. No year 2012 when the recordings were made.

Is this a bug in C-MOR?
by supportrequest
Sat Jan 21, 2012 2:50 pm
Forum: Free NVR on Virtual Machine
Topic: Logilink IP camera
Replies: 1
Views: 5742

Logilink IP camera

I want recording a Logilink WC0012 camera with C-MOR.

How do I do that?
by supportrequest
Tue Jan 10, 2012 7:23 am
Forum: Support for C-MOR Video Surveillance
Topic: C-MOR Update is not working
Replies: 1
Views: 6050

C-MOR Update is not working

I can't update my C-MOR to version 3.70

Error:
Available C-MOR updates, c-mor15plus , Version 3.65 :

ID Version Description

No updates for this C-MOR version were found.

Update aborted!